More and more companies are deciding to move to automated testing because it is an effective way to reduce the cost generated by manual labor, speed up software adoption, and reduce the likelihood of human error. Although automated testing itself does not require as much effort as manual testing, there are certain challenges that many companies face, especially during the implementation process.
Selection of the Right Tool
In order to automate testing, companies need to decide which tool they want to use for this task. The range of options is quite large, which makes it challenging to make the right decision. In addition to the financial factor, which will be discussed in the next point, companies should also carefully consider the desired features.
To reduce human involvement to a minimum, no-code solutions can be an optimal choice, as they do not require advanced technical knowledge to create and maintain test cases. Implementing such tools is also easier and faster than solutions distributed in the form of libraries that can be used for creating a custom testing tool.
At the same time, custom testing solutions allow companies to automate different types of tests, while most low-code and no-code software products are suitable only for functional testing. However, there are exceptions such as Executive Automats, which is also a powerful tool for performance testing.
High Upfront Investment Cost
Free test libraries such as Selenium seem to be the most obvious choice for many enterprises, but such tools generate other expenses that should be considered. Despite the lack of licensing fees, such tools involve a high upfront investment required for setting up and maintaining an infrastructure, which cannot be done without professional developers.
Creating and maintaining tests for Selenium-based solutions also needs expert assistance. While this itself is associated with high cost, working with Selenium also requires more time than working with low-code or no-code solutions, which in turn increases expenses even more.
While no-code solutions such as Executive Automats require an upfront investment, they can provide a higher ROI in the long run due to reduced requirements for supervision from professional testers and simplified implementation.
Companies should evaluate the scope of testing, budget, and level of technical preparation before making a final decision.
While test automation offers significant benefits to organizations that rely on third-party software, such as ERP and CRM suites, it is not a magic solution that can meet all testing requirements of a company.
Some unrealistic expectations are related to the problems mentioned earlier in this article. One of these is the belief that automated testing provides complete test coverage. In many cases, much of the work can indeed be automated, but for particularly complex test scenarios, as well as certain types of tests that require a human, automation is not helpful. User experience testing is one of them.
There is also a common myth about automation freeing companies from the need to maintain tests. Test automation does not mean that tests do not need to be updated when the tested software changes. Enterprises that use ERP software such as Microsoft Dynamics 365 Finance and Supply Chain Management should consider this fact since this system undergoes frequent modifications.
In addition, many companies would like to switch to automated testing because they believe that it can detect any bug. Even though automation increases the level of accuracy, it still does not guarantee that no errors will occur. Some problems may remain undetected and require manual testing for further investigation.
Choosing an inadequate strategy for test automation is particularly common among organizations with unrealistic expectations. At the same time, it is a challenging task for any business.
Again, it is necessary to set clear expectations for the test automation project in order to choose the right approach to automated testing. For instance, some companies looking for ways to automate testing of their ERP and CRM systems may be seeking cost reduction, while others are looking for a solution to minimize the testing time required to roll out updated software. Furthermore, there are organizations that want to automate testing to increase the quality of their software and reduce downtime or other costly consequences of compromised performance.